Etiquette

• For first-time clients, please plan to arrive about five minutes early in order to complete our required client intake form and begin your initial consultation.

• Cancel your session: Because valuable time has been set aside for your session, 24-hours notice to cancel or reschedule your appointment is required or full payment for your scheduled appointment is due.
• A "no show" will result in being charged for the full amount of the missed appointment.
• "No shows" are applicable to gift certificates and packages

• To ensure your privacy, and for the comfort of both you and
your massage therapist, clients are appropriately draped with a sheet at all times during any unclothed massage session.
• It is never required that you are unclothed in front of anyone.
You will be left alone to disrobe. Your therapist will leave the
treatment area before you get undressed and before you get
up from the massage table.

• If you are under the influence of illicit drugs,
• Misused certain prescription drugs or alcohol.
• Arrive to your appointment impaired.

As a safety-precaution for our therapists, first-time clients may be asked to present a valid driver’s license or passport at their initial consultation.

• The safety and comfort of both client and therapist is extremely important in massage and bodywork.
• Please be aware that either party may terminate a
massage or bodywork session if uncomfortable for any
reason at any time.
• Our services are strictly non sexual/sensual.
Inappropriate sexually-oriented verbal or non-verbal
behavior will result in immediate termination of the
session and full payment for the scheduled appointment will be due. Appropriate authorities may be contacted.

• Please advise any type of medical condition to your therapist, in some cases, your therapist may need to speak with your doctor prior to providing service for you. For certain medical conditions, massage is not advised.

• Cash
• Check (Personal Checks are accepted only from established clients)

Tips/Gratuities
• Prices do not reflect tips or gratuities. Although never expected, they are always appreciated.
• You can purchase Gift certificates in any amount. Prepaid package discounts
• No refunds on prepaid package discounts.

Relaxation and tranquillity is at the heart of Kie Massage Therapy. Knowing what is expected of guests and Therapist will contribute to your experience. The following guidelines will help to achieve this aim.